DataMotion SecureMail Online Help  

Track Sent

DataMotion SecureMail messages that you send are placed in your Track Sent folder. Track Sent allows you to see the number of recipients in each message, and how many opened the message.  By clicking on a message subject to view the message, you will be provided with tracking details. It is possible to see further tracking details than the default page view will display. For information on accessing these additional details go to the View Message page.

The Track Sent folder can be sorted by clicking on the various column headings and is paged if it contains a large number of items.  You can create your own Track Sent subfolders to further organize sent messages, and view the Track Sent Trash folder to manage messages that you have deleted.

The Track Sent folder and its subfolders provide the following functionality:

Message Selection Checkbox  

Messages are listed in the folder with a checkbox in front of them.  By selecting one or more checkboxes, the following features are available:

Delete

Moves any checked messages from the folder to the Trash folder.  When viewing messages in the Trash folder, selecting Delete will move the messages to the Deleted Trash folder. If you delete messages from the Deleted Trash folder, they will be permanently deleted from your account. For information regarding the expiration time limits on these messages please see the Message Expiration page.

Retract

Removes checked messages from the Inboxes of recipients. The message will be removed regardless as to whether or not the recipient has opened the message.  This feature is quite useful for taking back messages sent to the wrong recipient. 

Recover

This option is only available for messages in the Deleted Trash folder. It recovers the messages by moving them to the Trash folder.

Put In Folder... (Move Message)

Moves any checked messages from the current folder to the folder you select with the Put in Folder... drop-down box. The drop-down box also provides the Create Folder and Manage Folder options.

Create Folder

When you select Create Folder from the Put in Folder... drop-down box, it displays the Add New Folder page, where you can create a new folder. No message selection is necessary for this action.

Manage Folders

When you select Manage Folders from the Put in Folder... drop-down box, it changes to Manage Folders page, where you can Rename, Delete, and Empty folders, or create a New Folder. You can also Select a folder to view its messages from here.

Message Column Headings

Click on the column headings to sort the display by that column.  Available columns include ID, Date, To, Subject, # To, # Read and Size. 

Search

The Search box allows you to search through the folder selected in the View Folder drop-down. You can search based on a number of categories contained in the drop-down box next to the Go button. Examples of these include Subject, ID, To, and Date. See the Advanced Search for a description of these fields.

View Folder

Enables you to switch among the various Track Sent folders.  When a folder is selected, only those messages stored in that folder will be displayed. If you select All Folders, all messages in the Track Sent folder and its subfolders will be displayed, including Trash, Deleted Trash, and Drafts.

Page Size

Use the drop-down to select the number of messages to display per page. To switch pages (when more messages are available than can be displayed on one page), use the X of X drop-down (on the bottom left) to select the page.

See Also

Inbox Folder | Compose a Message | Reply to a Message | View Message | Table of Contents