Depending on your account privileges, you may be able to create and send secure email messages.

Create a Message

1. Click on the Compose link in the menu bar or under the Member Center Messages & Files section.
2. Fill in the To field with the email address of the recipient.  If you enter more than one address, separate them with a comma and space. You can also enter a user nickname tied to an email address in your address book or a group name from your address book.
3. (Optional) Enter recipients into the Cc: and Bcc: fields. To display these fields, click on the show Cc link and the Show Bcc link.
4. Fill in the Subject: field.
5. Type your message in the Message field. This is the body of the message.
6. Add any attachments by clicking on the Browse button and following the on-screen instructions. If desired, click the Add button to bring up another Browse button to add an attachment.
7. Set any message options.
8. Click the Send Secure button.

Save Draft

To save a draft of your message, click the Save Draft button at any point while composing your message. This places a copy in the Track Sent Drafts folder. It will help you to identify the draft if you have entered a Subject for the message.

Note: The system will automatically save a draft of your message periodically while you are composing the message if the Compose window has been left open for 5 minutes or more.

To edit a message draft, navigate to the Track Sent Drafts folder. You can select the draft message you want to open by clicking the Subject link of the message.

Security and Privacy Considerations for Encrypted Messages

With DataMotion SecureMail the security, privacy, and confidentiality of the email contents (that is the message body and all attachments) are protected by encryption that allows only the sender and recipients to access the contents.

DataMotion emails adhere to the standard Internet protocol for secure messaging, called S/MIME or Secure MIME. With this standard, the secure content in the message consists of the message body and attachments, which are encrypted. The message body is the message text that you enter and send to recipients, and the attachments are any files that you include to send with the message.

The optional Subject line of the message is part of the email header information and is not protected by encryption. If you include sensitive, confidential, or private information in the Subject line of emails, it is like placing it on the outside of an envelope sent through traditional mail, which can be viewed by anyone who sees the envelope. The header information is not encrypted because it is used to control the message and its transmission. Besides the optional Subject line, the header information contains the sender and recipient addresses and other metadata, such as routing/tracking information.

Organizations should train their users to understand and follow practices that protect private or sensitive information when using secure encrypted emails. Users should learn how to protect information by using the message body and attachments and not including anything sensitive in the Subject line. All users should be aware that when they include a Subject line with the message, it is like writing a note on the outside of an envelope so that anyone could see it. To prevent the exposure of sensitive or private information in the Subject line, the recommendation is to have a blank or non-descriptive subject.

Users should also be aware of other privacy and security considerations. For example, in some cases, private information may be conveyed by the fact that the sender is engaging in a conversation with the recipient, such as when a medical specialist is sending a message to a patient. Also, senders must accurately enter correct addresses for their recipients to ensure the content is sent to the correct destinations.

See Also

Address Book | View Message | Reply to a Message | Table of Contents | Create Message Options